UK Transcription and Note Taking Services

Public and private sector clients value our secure, official, experienced and timely services.

Secure Transcription Services

Clients from the public and private sectors value our secure, fast, and reliable transcription services. We tailor our services and final deliverables to each client’s unique requirements and offer a wide range of secure transcription solutions.
Image

Audio & Video Transcription

We create accurate transcripts from a wide variety of files and formats provided to us by our clients or secured from devices such as body worn video. You can choose to have your transcripts produced in our secure office facility or by our home-based transcriber team. Fast deliveries and turnarounds available from 24 hours to 10 day deliveries.
Contact Us
Image

In-Person Transcription

Our team will attend your interview, event, or meeting in person, physically, or virtually and transcribe your proceedings. We provide a range of note taking and attendance-based transcription services that are discreet and reliable, allowing you to focus fully on your case, meeting, interview, or legal proceedings without trying to document what is being said at the same time.
Contact Us
Image

Note Taking & Meeting Minutes

Our note taking services are for those times when you need to document what was discussed, agreed, and actioned during a meeting. Our professional note takers attend your meeting in person or join remotely via a dial-in line and produce an impartial and accurate record of what was discussed. A ‘near verbatim’ record is produced in the language in which the meeting was conducted and delivered according to your specifications. We will discuss and agree ahead of time what key pieces of information you want to include, whether an audio recording is permitted or not, and any other special requirements for the final documentation.
Contact Us
Image

Note Taking & Meeting Minutes

Our note taking services are for those times when you need to document what was discussed, agreed, and actioned during a meeting. Our professional note takers attend your meeting in person or join remotely via a dial-in line and produce an impartial and accurate record of what was discussed. A ‘near verbatim’ record is produced in the language in which the meeting was conducted and delivered according to your specifications. We will discuss and agree ahead of time what key pieces of information you want to include, whether an audio recording is permitted or not, and any other special requirements for the final documentation.
Download Note Taking Solution Brief

Industry Specific Solutions

Our services are tailored to meet the unique needs of various industries, departments, and purposes.
Image

Investigations:

  • Legal work for local authorities
  • Council proceedings
  • Regulatory cases
  • Interviews including PACE/ABE
  • Case work
  • Phone calls
  • Government agencies
  • Regulators
  • Local authorities
  • Intergovernmental organisations
Learn More
Image

Police Proceedings:

  • Official records and transcripts for evidence
  • 999 calls
  • Body worn video
  • Investigative interviews
  • Internal disciplinary hearings or grievances
  • PACE/ABE interviews
Learn More
Image

Coroners’ Inquests:

  • Recording services
  • Official transcripts
  • Timely, accurate, and detailed enough to support complex inquests and satisfy family enquiry
Learn More
Image

HR & Employee Relations:

  • Official transcripts and records of employee interviews
  • Grievance hearings
  • Disciplinary meetings
  • Fact finding investigations
  • Tribunals
  • Court proceedings
Learn More
Image

Local Authorities:

  • Legal Services
  • Property, Planning and Procurement meetings
  • Licensing, Trading Standards, and Environmental Health hearings and appeals
  • Council Tax and Housing Benefit investigations
  • Adult Social Services hearings and appeals
  • Children’s Services, including confidential interviews under secure conditions
  • Human Resources, from disciplinary hearings to training events
Learn More
Image

Universities:

  • Academic interviews
  • 1-2-1 interviews
  • Focus group discussions
  • Clinical research
Learn More
Image

NLP:

  • Training data for machine learning
  • Gold data sets
  • Validation
Learn More

Types of Transcripts

Image

Full Verbatim

This type of official record transcript includes every word and sound uttered.
Image

Near Verbatim/Meeting Minutes

This is what our professional minute takers produce when no audio recording is permitted and they attend to create a live record of a meeting.
Image

Intelligent Verbatim

This style is true to the voice and intended meaning of the speakers, while omitting fillers (ums, ahs, ers etc) to capture what is said rather than how it was said. Non-verbal communication, e.g. movement and gestures, can also be provided in transcripts created from on-site visits or video recordings.
Image

Summaries

These transcripts are concise, relevant, and accurate while also shorter and more manageable. They are appropriate for many routine business scenarios and can also be executed to meet formal, regulated, evidential summary requirements. On average, a summary will produce around 40% less text and still capture the important points and messages.

Our Clients

We are privileged and honoured to provide secure transcription services to public and private entities across the UK including:
  • Coroners
  • Regulatory bodies
  • Commercial enterprise
  • UK central and local government agencies
  • Police forces (UK and international)
  • Intergovernmental organisations
  • Lawyers and in-house legal teams
  • HR and employee relations departments
  • Universities
  • Investigators - offices of audit and compliance
  • Investor relations teams
  • FTSE top 100 companies


[They] have always delivered excellent customer service. All my queries are dealt with efficiently and quickly whether by e-mail or phone. The staff are friendly and approachable and nothing is too much trouble.
Mary O’Ryan
Court Clerk, Bristol Crown Court
The Appen team was a joy to work with. They demonstrated clear expertise in developing our training data and delivered it ahead of schedule and under budget.
Dr. Catriona Wallace
CEO
Image


Image

Secure & Quality Services

We take security, confidentiality and quality very seriously here at Appen: they are in our company DNA. We do not compromise on this and we are proud that security and quality are at the heart of what we do.

Appen has secure in-house facilities, trained professionals with security clearance and a continuous improvement program rooted in ISO certification to establish best-in-class quality management and security processes.

Image
Image
Image

Connect me with an expert to discuss my transcription needs