High-quality Transcription and Language Services
Audio & Video Transcription
We produce accurate, high-quality transcripts from a wide range of file types and formats, including recordings from interviews, meetings, hearings, and devices such as body-worn cameras. We can transcribe content in a variety of languages, ensuring your multilingual recordings are captured with precision.
Our transcription services are fully flexible. You can choose the workflow, security level, and turnaround time that best suit your needs, with work completed either in our secure office facility or by vetted independent contractors.
We tailor our services to meet all requirements, including highly sensitive or complex projects that demand strict security, confidentiality, or elevated quality assurance. Whether you need an urgent 24-hour turnaround or a scheduled delivery over several days, we provide reliable, precise results you can depend on.
Note Taking & Meeting Minutes
Our note-taking services ensure a clear, accurate record of what was discussed, agreed, and actioned during your meetings.
Professional note-takers can attend in person or join remotely via video call, producing an impartial, near-verbatim record in the language the meeting was conducted.
We work with you in advance to define your requirements, including which key points to capture, whether audio recording is permitted, and any other specifications for the final document, ensuring your notes are tailored to your needs.
Translation
Our professional translation services enable organisations to convey their message accurately and effectively across multiple languages. We translate a wide variety of materials, including reports, documents, correspondence, interviews, and marketing content, carefully preserving meaning, nuance, and cultural context.
With extensive experience across diverse industries, our translators ensure complex terminology is handled correctly and culturally appropriate language is used. We manage every project with strict confidentiality and offer flexible turnaround options to meet your deadlines without compromising quality.
Each translation is customised to your needs. By understanding your audience and objectives, we deliver precise, high-quality translations—whether for a single document or ongoing multilingual projects.
Interpretation
Our interpretation services make multilingual communication seamless, whether face-to-face, or via video call. We provide professional interpreters who are skilled in a variety of environments, from meetings and interviews to hearings, conferences, and other sensitive or formal situations in the UK and internationally.
Our interpreters ensure conversations are accurately conveyed, maintaining the tone, intent, and meaning of every interaction. Experienced in handling complex terminology across multiple languages, they provide clarity and confidence in any real-time multilingual setting.
Additional Services
In addition to our core services, we can provide experienced loggers to attend your events and produce high-quality recordings, complete with detailed logs for future reference or transcription and for clients who need immediate results, our premium Real-Time Transcription and Stenography services deliver accurate transcripts with exceptional speed.
If you have a requirement not covered above, please get in touch and we’ll work with you to find the best solution.
Crown Commercial Service Framework Supplier
Appen is a supplier on Crown Commercial Service’s (CCS) RM6302 framework, Lot 3 Transcription, Stenography and Recording Services.
Through this framework, public sector organisations across the United Kingdom can access professional transcription, stenography and recording services via a compliant and trusted route to market.
We support public sector customers with:
- High-quality, value-for-money services
- Transparent and competitive pricing
- Experienced, security-cleared and sector-knowledgeable teams
- Flexible delivery aligned to public sector needs
By using RM6302, customers can procure our services quickly and compliantly, without running a full tender process, helping to save time and resources.
About Crown Commercial Service (CCS) Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2022/23, CCS helped the public sector to achieve commercial benefits equal to £3.8 billion — supporting world-class public services that offer best value for taxpayers.
Industry Specific Solutions
Justice & Investigations
- Investigative interviews (PACE/ABE)
- Legal work for local authorities and regulatory bodies
- Council proceedings and casework
- Coroners’ inquests and official court transcripts
- Tribunal hearings and appeal records
- Government agency and intergovernmental investigations
Police & Emergency Services
- Official transcripts for evidence and investigations
- 999 calls and control room recordings
- Body-worn video transcription
- Internal disciplinary or grievance hearings
- PACE/ABE interviews
HR, Corporate & Workplace
- Employee and witness interviews
- Grievance, disciplinary or appeal hearings
- Fact-finding investigations
- Board or committee meetings
- Workplace tribunals and internal reviews
- Live note-taking
Academic & Research
- Academic interviews and focus groups
- Research studies and clinical interviews
- University projects and research collaborations
- Dissertation and study transcription
- Note-taking for seminars and academic hearings
Why choose Appen?
Accuracy You Can Rely On:
Fast Turnaround, Every Time:
Specialised Knowledge:
Confidentiality Assured:
Friendly, Expert Support:
Choose Appen for a service that combines speed, accuracy, and professionalism - every time.
Quality. Security. Expertise. Tailored to You.
At Appen, quality and security are at the heart of everything we do.
Our fully accredited services give you confidence in every transcript, translation, or language service we provide. Every project is carefully reviewed by our experienced team to ensure accuracy, consistency, and clarity.
We offer multiple levels of service to meet differing client security requirements, including on-premise solutions, encrypted file handling, and staff who have undergone full vetting and specialised training.
Our team brings significant expertise, rigorous pre-delivery checks, regular internal and external audits ensure every project meets the highest standards.
By combining human expertise with smart processes and technology, we deliver services that are accurate, reliable, and secure - every time. Our commitment is reinforced through internationally recognised accreditations: ISO 9001, ISO 27001, and Cyber Essentials Plus.
