High-quality Transcription and Language Services

Audio & Video Transcription
We produce accurate, high-quality transcripts from a wide range of file types and formats, including recordings from interviews, meetings, hearings, and devices such as body-worn cameras. We can transcribe content in a variety of languages, ensuring your multilingual recordings are captured with precision.
Our transcription services are fully flexible. You can choose the workflow, security level, and turnaround time that best suit your needs, with work completed either in our secure office facility or by vetted independent contractors.
We tailor our services to meet all requirements, including highly sensitive or complex projects that demand strict security, confidentiality, or elevated quality assurance. Whether you need an urgent 24-hour turnaround or a scheduled delivery over several days, we provide reliable, precise results you can depend on.

Note Taking & Meeting Minutes
Our note-taking services ensure a clear, accurate record of what was discussed, agreed, and actioned during your meetings.
Professional note-takers can attend in person or join remotely via video call, producing an impartial, near-verbatim record in the language the meeting was conducted.
We work with you in advance to define your requirements, including which key points to capture, whether audio recording is permitted, and any other specifications for the final document, ensuring your notes are tailored to your needs.

Translation
Our professional translation services enable organisations to convey their message accurately and effectively across multiple languages. We translate a wide variety of materials, including reports, documents, correspondence, interviews, and marketing content, carefully preserving meaning, nuance, and cultural context.
With extensive experience across diverse industries, our translators ensure complex terminology is handled correctly and culturally appropriate language is used. We manage every project with strict confidentiality and offer flexible turnaround options to meet your deadlines without compromising quality.
Each translation is customised to your needs. By understanding your audience and objectives, we deliver precise, high-quality translations—whether for a single document or ongoing multilingual projects.

Interpretation
Our interpretation services make multilingual communication seamless, whether face-to-face, or via video call. We provide professional interpreters who are skilled in a variety of environments, from meetings and interviews to hearings, conferences, and other sensitive or formal situations in the UK and internationally.
Our interpreters ensure conversations are accurately conveyed, maintaining the tone, intent, and meaning of every interaction. Experienced in handling complex terminology across multiple languages, they provide clarity and confidence in any real-time multilingual setting.

Additional Services
In addition to our core services, we can provide experienced loggers to attend your events and produce high-quality recordings, complete with detailed logs for future reference or transcription and for clients who need immediate results, our premium Real-Time Transcription and Stenography services deliver accurate transcripts with exceptional speed.
If you have a requirement not covered above, please get in touch and we’ll work with you to find the best solution.
Industry Specific Solutions

Investigations:
- Legal work for local authorities
- Council proceedings
- Regulatory cases
- Interviews including PACE/ABE
- Case work
- Phone calls
- Government agencies
- Regulators
- Local authorities
- Intergovernmental organisations

Police Proceedings:
- Official records and transcripts for evidence
- 999 calls
- Body worn video
- Investigative interviews
- Internal disciplinary hearings or grievances
- PACE/ABE interviews
Coroners’ Inquests:
- Official transcripts
- Timely, accurate, and detailed enough to support complex inquests and satisfy family enquiry

HR & Employee Relations:
- Official transcripts and records of employee interviews
- Grievance hearings
- Disciplinary meetings
- Fact finding investigations
- Tribunals
- Court proceedings
Universities:
- Academic interviews
- 1-2-1 interviews
- Focus group discussions
- Clinical research
Why choose Appen?
Accuracy You Can Rely On:
Fast Turnaround, Every Time:
Specialised Knowledge:
Confidentiality Assured:
Friendly, Expert Support:
Choose Appen for a service that combines speed, accuracy, and professionalism - every time.

Quality. Security. Expertise. Tailored to You.
At Appen, quality and security are at the heart of everything we do.
Our fully accredited services give you confidence in every transcript, translation, or language service we provide. Every project is carefully reviewed by our experienced team to ensure accuracy, consistency, and clarity.
We offer multiple levels of service to meet differing client security requirements, including on-premise solutions, encrypted file handling, and staff who have undergone full vetting and specialised training.
Our team brings significant expertise, rigorous pre-delivery checks, regular internal and external audits ensure every project meets the highest standards.



