Transcription: An Accurate Record of Your Video and Conference Calls
COVID-19 restrictions mean organisations are looking again at the way they do business, including most importantly how they communicate with their collaborators, customers, partners, and employees. Almost overnight, face-to-face contact has been replaced by video or telephone conference calls. In just three months, the number of users worldwide of digital applications like Zoom, Skype, and Microsoft Teams has soared. Information and ideas are being shared in completely new ways – but how can you make sure important content is captured accurately and not lost? Keeping a note during a video meeting or conference call is time-consuming and can be distracting. Participants’ interpretations afterwards may not align. Transcription can help. We offer a range of services, currently all provided by our skilled, experienced technicians, transcribers, quality assurance specialists, and team leaders working from home. Our core services are:- Verbatim transcription – includes every word, plus non-verbal responses, for example head shaking or nodding, as well as noises, hesitations, repetitions, or false starts.
- Intelligent verbatim transcription – as accurate as verbatim but with all non-verbal content and fillers removed.
- Summary transcription – draws out the salient points from the audio or video recording, ‘tidying up’ the language to convey the meaning in a shorter, easier to read format.
