UK Transcription and Note Taking Services
Public and private sector clients value our secure, official, experienced and timely services.
Secure Transcription Services
Clients from the public and private sectors value our secure, fast, and reliable transcription services. We tailor our services and final deliverables to each client’s unique requirements and offer a wide range of secure transcription solutions.
Audio & Video Transcription
We create accurate transcripts from a wide variety of files and formats provided to us by our clients or secured from devices such as body worn video. You can choose to have your transcripts produced in our secure office facility or by our home-based transcriber team. Fast deliveries and turnarounds available from 24 hours to 10 day deliveries.
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Note Taking & Meeting Minutes
Our note taking services are for those times when you need to document what was discussed, agreed, and actioned during a meeting. Our professional note takers attend your meeting in person or join remotely via a dial-in line and produce an impartial and accurate record of what was discussed. A ‘near verbatim’ record is produced in the language in which the meeting was conducted and delivered according to your specifications. We will discuss and agree ahead of time what key pieces of information you want to include, whether an audio recording is permitted or not, and any other special requirements for the final documentation.
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Industry Specific Solutions
Our services are tailored to meet the unique needs of various industries, departments, and purposes.
Investigations:
- Legal work for local authorities
- Council proceedings
- Regulatory cases
- Interviews including PACE/ABE
- Case work
- Phone calls
- Government agencies
- Regulators
- Local authorities
- Intergovernmental organisations
Police Proceedings:
- Official records and transcripts for evidence
- 999 calls
- Body worn video
- Investigative interviews
- Internal disciplinary hearings or grievances
- PACE/ABE interviews
Coroners’ Inquests:
- Official transcripts
- Timely, accurate, and detailed enough to support complex inquests and satisfy family enquiry
HR & Employee Relations:
- Official transcripts and records of employee interviews
- Grievance hearings
- Disciplinary meetings
- Fact finding investigations
- Tribunals
- Court proceedings
Universities:
- Academic interviews
- 1-2-1 interviews
- Focus group discussions
- Clinical research
Types of Transcripts
Full Verbatim
This type of official record transcript includes every word and sound uttered.
Near Verbatim/Meeting Minutes
This is what our professional minute takers produce when no audio recording is permitted and they attend to create a live record of a meeting.
Intelligent Verbatim
This style is true to the voice and intended meaning of the speakers, while omitting fillers (ums, ahs, ers etc) to capture what is said rather than how it was said. Non-verbal communication, e.g. movement and gestures, can also be provided in transcripts created from on-site visits or video recordings.
Summaries
These transcripts are concise, relevant, and accurate while also shorter and more manageable. They are appropriate for many routine business scenarios and can also be executed to meet formal, regulated, evidential summary requirements. On average, a summary will produce around 40% less text and still capture the important points and messages.
Our Clients
We are privileged and honoured to provide secure transcription services to public and private entities across the UK including:
- Coroners
- Regulatory bodies
- Commercial enterprise
- UK central and local government agencies
- Police forces (UK and international)
- Intergovernmental organisations
- Lawyers and in-house legal teams
- HR and employee relations departments
- Universities
- Investigators - offices of audit and compliance
- Investor relations teams
- FTSE top 100 companies
Secure & Quality Services
We take security, confidentiality and quality very seriously here at Appen: they are in our company DNA. We do not compromise on this and we are proud that security and quality are at the heart of what we do.
Appen has secure in-house facilities, trained professionals with security clearance and a continuous improvement program rooted in ISO certification to establish best-in-class quality management and security processes.
